Barista/Retailer
Employer: LE PAIN QUOTIDIEN

Location:175 N Indian Hill Blvd, Claremont, California

Posted Date: 10-03-2022

Description:
At Le Pain Quotidien, a retailer is often the first impression of our restaurant and the main point of contact for our guests. Le Pain Quotidien retailers exist to create exceptional organic coffee drinks and provide exemplary service at our retail counter.

  • Gives great first impressions by promptly greeting and creating meaningful connections with everyone who walks through our doors
  • Preps batches for retail counter by following drink job aides
  • Prepares all drinks for retail and dining room
  • Has full knowledge of pastry, bread, kitchen, and retail items. Is able to use knowledge to sell items and make educated suggestions to our guests.
  • Understands the value of speedy service
  • Properly bags, boxes, and arranges to-go food and pastries
  • Maintains and consolidates pastry display throughout the day
  • Handles sales transactions at retail counter. Follows Le Pain Quotidien cash handling policy
  • Responsible for answering the phone with proper etiquette; takes orders over the phone
  • Handles any complaints with genuine concern and elevates to manager when necessary
  • Completes all opening, mid, and closing procedures; responsible for restocking and completing waste log
  • Follows and completes Le Pain Quotidien cleaning and food safety checklists to ensure proper food handling.
  • Keeps all areas of the restaurant clean and organized by following cleaning checklists.


REQUIREMENTS

  • 1 to 3 months of related restaurant experience or training
  • Flexibility in schedule with the ability to work early mornings, weekends, and evenings
  • Experience with Toast (POS system) is a plus
  • Ability to develop positive working relationships will all restaurant employees and work as a part of a team by
  • helping others as needed or requested.
  • Ability to be solution oriented with a passion and desire to “get to yes”
  • Ability to speak clearly and listen attentively to guests and other team members
  • Ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all
  • assignments
  • Ability to exhibit a cheerful and helpful attitude and provide exceptional customer service
  • Ability to adapt to changing customer volume levels with a sense of urgency
  • Ability to demonstrate a complete understanding of the menu
  • Ability to be cross-trained in all areas of the retail counter
  • Ability to speak, read, and understand the primary language(s) of the work location

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. Our menu celebrates the simplicity of fresh, nourishing food. From morning to evening, there's always a new favorite for you to discover.