Crew Member
Employer: Carl's Jr.

Location:Colima Rd, Rowland Heights, California

Posted Date: 10-03-2022

Description:
The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Crew Person provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant and safe for all Guests and employees.

ESSENTIAL FUNCTIONS:
The essential functions of the Crew Person position are denoted below in the following key areas:

TOTAL GUEST SATISFACTION
Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
  • Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”
  • Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
  • Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
  • Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.
JOB EXPECTATIONS
  • Consistently meets job expectations to positively impact the sales and profits of the restaurant.
  • Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
  • Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
  • Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.
POLICIES & STANDARDS
  • Follows and complies with all company policies standards, procedures and guidelines.
  • Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
  • Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.
  • Is completely focused on and driven by the Guest.
  • Is of high personal integrity and treats all employees with honesty, respect and dignity.
  • Contributes to an environment of trust to ensure honest, open and direct communication.
  • Is performance oriented and driven; understands performance expectations and is aware of performance results.
EDUCATION
Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.

EXPERIENCE
Must be a minimum of 16 years of age.

SKILLS & ABILITIES:
Demonstrates and/or possesses the following:Ability to work with others (as a team).Ability to comfortably interact with all Guests.Ability to look at the restaurant operations (from a Guests viewpoint).Ability to meet performance standards for assigned tasks and duties.Ability to take initiative.Problem solving skillsPHYSICAL ABILITIES:Stand for long periods of time.Work around heat.Work around others in close quarters.Move throughout the restaurant and observe restaurant operations and employee work performance.Able to lift 50 – 75 pounds comfortably.Work with various cleaning products.

Brand: Carl's Jr.
Address: 18237 Colima Rd. Rowland Heights, CA - 91748
Property Description: 7363 - 18237 Colima Rd., Rowland Heights
Property Number: 7363