Utility - bashi (Part Time)
Employer: Terranea Resort

Location:100 Terranea Way, Rancho Palos Verdes, California 90275

Posted Date: 01-05-2022

Description:

Job Overview

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and buffet areas during serving hours. The utility person combines the position of Food Expeditor, Food and Beverage Busser and Buffet Attendant. You will communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as beautifully as possible. The utility person will make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, you run the food to the table while it's warm and ready. You will be required to explain/punch in special orders to the cooks, and inform servers when the kitchen is out of a particular menu item. In addition, you will set up and take down buffet areas according to Terranea standards. You will also be required to work to assist and support servers to ensure prompt service and guests’ satisfaction. You will also be responsible for maintaining cleanliness and sanitation of dining room and equipment.

Essential Functions

  • Welcome and acknowledge all guests according to company standards
  • Set up kitchen work station to assist Chef on expediting food
  • Be able to take instruction from the Chef working the line
  • Assure all items are delivered and prepared as orders are requested to guest specifications Consistently keep the restaurant organized and clean
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day
  • Ensure uniform and personal appearance are clean and professional
  • Have knowledge of and understand the food menus
  • Deliver and serve food entrees to the guest
  • Complete closing duties, including restocking items, etc.
  • Anticipate and address guests` service needs
  • Ensure adherence to quality expectations and standards
  • Speak with others using clear and professional language
  • Perform other reasonable job duties as requested by Supervisors
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
  • Set up buffet area according to Terranea standards
  • Take down buffet area according to the standards of Terranea
  • Consistently keep the buffet organized and clean throughout service
  • Maintain cleanliness of work areas throughout the day
  • Have knowledge of and understand the food being served in the buffet area
  • Be able to take instruction from the Chef working the buffet area
  • Complete closing duties, including restocking items, organizing buffet props, tags
  • Ensure uniform and personal appearance are clean and professional
  • Perform other reasonable job duties as requested by Supervisors
Qualifications
  • Energetic, enthusiastic and motivational individual
  • Must be able to speak and comprehend English
  • Ability to implement and uphold service standards
  • Ability to prioritize and organize work assignments
  • Ability to interact with all associates and guests of the resort
  • Must be able to stand or walk for long periods of time
Company Introduction

Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter – our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

Property Introduction

Rising from a magnificent peninsula along one of Southern California's most scenic and coveted coastlines, comes Terranea Resort (ter-a-NAY-a). Located in the exclusive community of Rancho Palos Verdes, it is conveniently positioned 20 miles between Los Angeles International and Long Beach Airports, and about 30 miles south of Hollywood. Terranea Resort cares deeply for its environment, embraces its natural shoreline setting and promises to deliver a distinctive, classic California lifestyle experience. Dramatically poised at the edge of the Pacific Ocean on the Palos Verdes Peninsula, Terranea’s 102 acres are infused with the elegance of a classic Mediterranean estate, the casual energy of coastal Southern California, and countless ways for guests to spend their days – all tied together with authentic, genuine hospitality and a deep respect for this irreplaceable oceanfront setting. Terranea Resort, located just south of Los Angeles, includes guest rooms, suites, Bungalows, Casitas and Villas and a host of world-class amenities, including spectacular dining venues, a world-class spa, a stunning 9-hole golf course and family-friendly activities.