Housekeeper Attendant
Employer: Hotel Shangri-La

Location:1301 Ocean Avenue, Santa Monica, California 90401

Posted Date: 01-05-2022

Description:

We are searching for committed and proactive Housekeeper Attendants who enjoy working in an exciting, upscale environment. The Housekeeper attendants will mainly be responsible for helping achieve ongoing guest satisfaction through the upkeep and cleanliness of guest rooms & public areas.


Job Duties:

  • Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
  • Organize work schedule from the room status list, arrivals and departures
  • Distribute linen, towels and room supplies using wheeled carts or by hand
  • Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
  • Replace dirty linens with clean items
  • Inspect and turn mattresses regularly
  • Store all dirty laundry in line with company policy
  • Monitor guest laundry bags
  • Replace laundry bags and slips
  • Check all appliances in rooms are in working order
  • Realign furniture and amenities according to prescribed layout
  • Respond to guest queries and requests
  • Respond to calls for housekeeping problems such as spills, broken glasses
  • Deliver any requested housekeeping items to guest rooms
  • Remove room service items
  • Organize and restock cart at the end of the shift
  • Ensure confidentiality and security of guest rooms
  • Follow all company safety and security procedures
  • Report any maintenance issues or safety hazards
  • Observe and report damage of hotel property


REQUIREMENTS

  • Must be able to stand and exert well-paced mobility for up to 9 hours in length
  • Be able to exert well-paced ability in limited space.
  • Exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to lift or pull up to 50 lbs.
  • Must be able to stand or walk for extended periods of time.


Hotel Shangri-La, named in 1939 and located in Santa Monica, California is an independently owned and managed property and is not a corporate affiliate or member hotel of Shangri-La Hotels & Resorts, Shangri-La Hotel Management Ltd, Shangri-La Asia Ltd, or any affiliated companies or subsidiaries.