Support Specialist
Employer: The People Concern

Location:1751 Cloverfield Boulevard, Santa Monica, California 90404

Posted Date: 01-06-2022

Description:

Schedule: Friday - Sunday (11:00pm - 7:00am)

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan

ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the supervision of the Assistant Director and Director, the Support Specialist’s responsibilities are to:

  • Develop effective, trusting relationships with clients using a client-centered approach.
  • Communicate effectively and promptly with management, peers, collaborators, and clients.
  • Provide support and assistance to clients as needed.
  • Maintain client confidentiality at all times and ensure to follow agency, state and HIPPA laws.
  • To provide crisis intervention services when needed.
  • To assist in the coordination of evening programs and classes.
  • To participate in kitchen duty as assigned.
  • To participate in self and program evaluation to better respond to client/community needs.
  • Other duties as assigned.

QUALIFICATIONS

  • High School Diploma or G.E.D.
  • Demonstrated knowledge of issues faced by the population served.
  • Committed to improving the community through empowerment and dignity.
  • Knowledge of Word Document, and Able to use Emails.

Work Environment

  • Combination of either field and/or office environment depending on position
  • On occasion walk or drive to different agency sites
  • May/Will necessitate working in busy and loud environments depending on position
  • May/Will be exposed to elements like cold, heat, dust, noise and odor depending on position
  • May need to bend, stoop, twist and sit throughout the day
  • Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

Responsibilities Common To All Agency Employees

  • Maintain a safe work environment and confidentiality at all times
  • Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
  • Organize and prioritize multiple activities to meet all external and internal deadlines
  • Maintain professional demeanor that reflects positively on the agency
  • Demonstrate respect and courtesy toward others
  • Able to thrive in a work environment emphasizing teamwork and collaboration
  • Respond in a timely manner in all aspects of communication
  • Work with minimum supervision
  • Perform other duties as assigned

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.