Gig Details

The Temporary Call Center Representative will be supporting our COVID Contact Tracing Call Center at UC Irvine. Position is located on-site in Irvine and will involve completing contact & case tracing forms through an online system. Candidates must be comfortable in a high-call volume environment and possess excellent customer service skills. Once hired, the Call Center Representative will complete a contact tracing certificate program, provided by the department. Schedule is Monday-Friday 8:00am to 5:00pm, however occasional overtime and weekend hours may be required depending on business needs.

Compensation Range: $20.73/hr

Required:

• Previous call center experience, or high-call volume position
• Excellent customer service & phone skills
• Available to work overtime or weekends, if needed

Preferred:

• Ability to speak any other languages in addition to English

Please attach your resume.

Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500.

TEMPORARY EMPLOYMENT

This is a temporary employment recruitment reporting to the UCI Temporary Employment Services (TES) Department. Interviewing and hiring is based on internal hiring needs and how well the candidate's experience matches the assignment requirements. Certain temporary assignments may require clearance of health physical or require a valid California Driver’s License for driving university vehicles.

The majority of our temporary positions are Monday – Friday, 8:00 a.m. – 5:00 p.m., however, we also have occasional part-time, weekend and evening hours available. Comprehensive benefits options are also available for temporary employees, including paid vacation, holidays, and sick leave.

Please note that we recruit for this position on an on-going basis in order to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. Thank you for your interest in employment with UCI Temporary Employment Services