Gig Details

SPiN is a global network of ping pong social clubs that combines a mixture of sport, art, music and entertainment to inspire connection and promote play. We are seeking experienced Host/Hostess to join the SPiN team who will help us create fun and unique experiences for all guests. The ideal candidates must be flexible with work schedules. The Host/Hostess will be integral in helping to set the hospitality standard for our locations. They will warmly greet all our guests, take bookings, set the example for providing superior customer service to our guests, and foster a fun environment. In addition, they may be required to assist with some administrative tasks, and will need to retain a flexible mindset toward the role.

Essential Responsibilities

• Provide warm, friendly and immediate greeting to SPiN guests. Ensure that guests are quickly and efficiently directed to their court, table or VIP room.
• High level of organization and sense of urgency required.
• Possess computer proficiency and the ability to assist with various paperwork, accounting needs and limited back office functions.
• Take reservations, answer queries in a positive, knowledgeable way.
• Work with other lead staff in managing guest requests and issues to ensure a positive experience that exceeds guest expectations.
• Exemplify the SPiN philosophy; display knowledge of our unique business model.