Customer 1st Clerk
Employer: Kroger

Location:1800 Folsom St, San Francisco CA, California 94103

Posted Date: 01-09-2022

Description:

Company Name: Foods Co.
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by smiling, making eye contact, and answering questions regarding products sold throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Perform price checks.
  • Perform routine sweeping and mopping of the sales floor and restroom cleaning.
  • Gather shopping carts from the parking lot(s) and surrounding areas.
  • Offer assistance to customers with questions.
  • Return merchandise to store shelves.
  • Handle damaged and spoiled products according to policy and assist in controlling the level of damaged goods.
  • Understand the store's layout and have the ability to locate products and conduct price checks for cashiers.
  • Display a positive attitude and a sense of urgency.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Clean up spills as needed, collect and pick up trash inside store and parking lot.
  • Clean all areas inside and outside of store.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Collaborate with Front-end associates to encourage teamwork.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Ability to handle stressful situations
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to communicate effectively with customers, other employees and management.
  • Be able to understand and follow instructions.

Desired Previous Job Experience

  • Second language (speaking, reading and/or writing)
  • Retail Experience

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Evening; Day
Regions: West

States: California
Keywords:

Jobs at Food 4 Less: At Food 4 Less, our people make us who we are. They are more than just our associates, they’re part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Food 4 Less is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Food 4 Less, we invite you to complete an online application today.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.